POLICIES & PROCEDURES

Blessings Beauty Center desires to create a safe and relaxing environment. Specific policies and procedures may be implemented that are non-negotiable; so that our clients can be assured that they are treated fairly and respectfully.

Scheduling: Please do not schedule appointments you cannot keep.  You must notify us a minimum of 24 hours in advance prior to your scheduled appointment time if you need to cancel or reschedule your appointment. A 24 - 48 hour notice is appreciated. Our Late Cancellation/No Show Policy is as follows: If you cancel in less than 24 hours, the fee is 25% of your scheduled service. If you cancel in less than 12 hours or your appointment, the cancellation fee is 50% of your scheduled service. If you cancel in less than 6 hours of your appointment, the cancellation fee is 75% of your services. If you No Show, the fee is 100% of your scheduled service. We do realize that circumstances arise beyond our control and can intrude on previously made plans. For that reason, it is Blessings Beauty Center's policy to give each guest a "second chance" the first time an appointment is canceled with less than 24 hours notice. However, the second time a client cancels with less than 24 hours notice or is a "No Call No Show" , we must charge the Late Cancellation Fee for the missed appointment. The salon will not reschedule your appointment until the fee is paid.

Clients that are on time are priority. We are sorry, but if you are late you must wait. This includes clients that arrive before or after you. If you think you may be running late, please call and confirm that your appointment time is still available.
 
Payments: We request that payments for all services, products and procedures be paid at time/date of visit. Blessings Beauty Center gratefully accepts Cash, Visa, Mastercard and Discover. Personal checks can be accepted. Any returned check will incur a fee of $30. Accepting checks is at Management's discretion. On extensive services &/or treatments (i.e. extensions), we can discuss the option of a payment schedule.
 
Client Information: It is important that client records are kept and updated with current and accurate information. Please provide us with all necessary information requested to prove you are a client and have had services rendered at our salon. In the future if your mailing or email address or any phone number has changed, please inform us so that your file is updated. In the event of any emergency, we may need to contact someone for you. Please provide the required emergency contact information. Indicate any adverse reactions to chemicals, cosmetics &/or allergies, medical conditions, etc. we should be aware of. This information is vital to your safety in our salon.
We take our services rendered very seriously. Therefore we expect policies and procedures to be regarded in the same manner. All information is held in strict confidence. All clients will be informed of the condition, quality, any disorders and/or damage found in their hair or scalp (if any), in addition to any haircare regimens the stylist recommends. Blessings Beauty Center as a whole or in part, will not be responsible or liable if you choose not to adhere to these recommendations or acknowledge the analysis and condition of your hair and scalp. We will not be held responsible or liable when clients choose to use products or have hair services rendered outside of our salon. Products brought in by clients (prescriptions) are at the discretion of Management.

Children:  We love families and children. However, we use chemicals, hot irons and sharp scissors - and don't want want anyone to be injured while visiting Blessings Beauty Center, least of all a child. Additionally, we are committed to providing a relaxing, stress-free atmosphere for all of our guests, and our staff does not provide child care services. If you must bring your children with you for your appointment, they must be well behaved.

Return Policy:  Any professional product that you purchase at Blessings Beauty Center is 100% guaranteed. If you are not satisfied with your purchse, it may be returned for a salon credit or exchanged within 7 days of purchase. There are no cash refunds after purchases.

Correction Policy:  We want our clients to be happy and satisfied with their services. If you are ever dissatisfied with any service in the salon we will gladly make the corrections necessary to exceed your expectations within 3 days of the original service.

If you are unhappy with your service, please let us know so we can make it right! Our primary objective is to ensure each service and visit meets your satisfaction.

Deposits:  Bridal, Hair Extensions and Keratin Smoothing services require a deposit at time appointment is scheduled.

Gratuity:  Gratuity is not included in the price of services unless specified. If you are satisfied with your service, a 15% to 20% tip is customary.

Parties and Corporate Groups Are Always Welcome
For the best service, schedule your appointments as far in advance as possible to ensure all specific requests and needs are accommodated. To inquire about rental facilities, please call 817-277-2858

All client information and service procedures are confidential and/or private.
 
Discount Programs, Promotional Certificates/Contests, Coupons, Savings Vouchers, Website Specials etc., cannot be used in conjunction with each other or for prior purchases or services rendered. A certificate, coupon, voucher etc., must be presented before the expiration date. We are not responsible for any lost or stolen certificates, coupons, etc. The restrictions do not include purchased gift certificates. Please check website for online specials.
 
All policies and procedures are established at the discretion of Blessings Beauty Center and subject to change without notice. Our salon reserves the right to refuse service to anyone,
 
**Blessings Beauty Studio knows your time is valuable, and we will do our best to handle ALL haircare appointments in a timely manner, but we WILL NOT compromise quality for the sake of time. Extra steps must be taken in order to achieve or maintain healthy hair. In short, we are NOT an “in-and-out” salon. Therefore, we are aware that our establishment may not be for everyone.

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